AHA-BUCH

Outsourcing to India

The Offshore Advantage
 Buch
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ISBN-13:
9783540239437
Einband:
Buch
Erscheinungsdatum:
01.03.2005
Seiten:
320
Autor:
Mark Kobayashi-Hillary
Gewicht:
630 g
Format:
243x165x25 mm
Sprache:
Englisch
Beschreibung:

Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. This book aims to introduce India and the major players in the Indian service industry, explaining why companies should utilize India as an offshore outsourcing destination and how to find and work with a local partner. The second edition has been completely revised with up-to-date information on the latest industry developments. Several chapters have been entirely restructured and two completely new chapters deal with the risks of outsourcing to India and the future prospects for the industry.
to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential.
Introduction to key background information on India, its culture and its history as well as its industry.Step-by-step guide through the whole outsourcing process.
Guidance from leading managers and industry experts.
Each chapter can be used as a primer on a particular subject.
Updated information on companies and the Indian market.

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