ron zemke
Umwerfender Service
EbookSofort lieferbarUmwerfender Service ist der Ratgeber für Serviceprofis, die im direkten Kundenkontakt arbeiten. A...
Coaching Knock Your Socks Off Service
EbookSofort lieferbarAuthors Kristin Anderson and Ron Zemke provide a practical guide to the day-to-day challenges tha...
Managing Knock Your Socks Off Service
EbookSofort lieferbarYou may have your industry's most prolific product or service in the marketplace, but your custom...
Generations at Work
EbookSofort lieferbarWritten for those struggling to manage a workforce with incompatible ethics, values, and working ...
Knock Your Socks Off Service Recovery
TaschenbuchBezug 6-10Building on the popular, breezy approach of the Knock Your Socks Off Service series, the authors ...
Knock Your Socks Off Prospecting
TaschenbuchBezug 6-10'If you hate prospecting, think how much those prospects dread your cold calls! You need techniqu...
Generations at Work
TaschenbuchBezug 11-15Written for those struggling to manage a workforce with incompatible ethics, values, a...
Coaching Knock Your Socks Off Service
TaschenbuchBezug 11-15This newest Knock Your Socks Off book explains how to help frontline employees hone their skills,...
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