Information and communication technology (ICT) is permeating all aspects of service management; i...
This volume addresses a gap in the research literature, offering timely insights on the e-governm...
Knowledge Management (KM) encompasses a wide range of tools andmethods that are at the heart of t...
In the last few years, knowledge management practices have evolved in organizations. The introduc...
Les systèmes d''information coopératifs assistent letravail collectif entre différents typesd...
The goal of this book is to provide a comprehensive, multi-dimensional approach to research an...
Information and communication technology (ICT) is permeating all aspects of service management; i...
Information and communication technology (ICT) is permeating all aspects of service management; i...
The goal of this book is to provide a comprehensive, multi-dimensional approach to research an...
Modern Twenty-First Century organizations are continuously evolving in a complex, highly competit...