charles a cianfrani

Cracking the Case of ISO 9001:2015 for Service

This guide is intended to help everyone in a service organization participate in creating and sus...

ISO 9001:2015 Explained

The 2015 edition of ISO 9001 has been modernized to update terminology and content to meet curren...

The Journey

In today's competitive environment, it's no longer enough to satisfy your customers. To sustain s...

Cracking the Case of ISO 9001:2015 for Manufacturing

The Journey

In today's competitive environment, it's no longer enough to satisfy your customers. To sustain s...

How to Audit the Process-Based QMS

This book is intended to help those involved in managing and conducting audits to ISO 9001:2008. ...

Unlocking the Power of Your QMS

¿Some organizations just get by. While they may realize some successes over time, they often aren...

ISO 9001:2015 Explained

The 2015 edition of ISO 9001 has been modernized to update terminology and content to meet curren...

ISO 9001

The 2015 edition of ISO 9001 has been modernized to update terminology and content to meet curren...

The Journey

In today's competitive environment, it's no longer enough to satisfy your customers. To sustain s...