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A Pirate Captain's Guide to Leadership

How to turn "workplace pirates" into motivated and productive employees
 Ebook
Sofort lieferbar | 1027 Stück | Lieferzeit:3-5 Tage I

9,99 €*

ISBN-13:
9780982057629
Einband:
Ebook
Seiten:
388
Autor:
Doug Heatherly
eBook Typ:
Adobe Digital Editions
eBook Format:
Windows
Kopierschutz:
2 - DRM Adobe
Sprache:
Englisch
Beschreibung:

Part I. A Pirate's Life for Me: AN INTRODUCTION

Shiver Me Timbers

A Pirate Captain Approach

The Truth about Pirates of the Realm

The Truth about Workplace Pirates



Part II. I'm Your Captain: TAKING COMMAND

Know Your Purpose

Keep to the Code

Embrace Achievement

Confirm Your Sources of Power

Earn Trust

Radiate Possibilities

Take Care of Crisis Situations



Part III. Eyes on the Prize: VISION

Realize the Value of a Vision

Identify the Organization

Clarify the Mission

Note the Challenges and Opportunities

Assess the Risks and Rewards

Recognize the Core Values

Determine a Distinctive Difference

Describe the Ideal Outcome

Tell the Story

Adopt a Rallying Cry

Spread the Word



Part IV. That's the Spirit!: MOTIVATION

Solve the Mystery of Motivation

Satisfy Their Basic Needs

Gain Their Commitment

Win Their Hearts

Win Their Minds

Win Their Spirits

Understand Their Behaviors



Part V. Now Hear This: COMMUNICATION

Communicate Skillfully

Adjust Your Pace and Focus

Enhance the Self-Esteem of Others

Offer Useful Corrective Feedback

Praise People Daily

Listen Actively

Build Rapport

Respond Assertively

Ask Wisely

Persuade Convincingly

Meet Productively

Write Powerfully

Apologize Gracefully

Present a Strong Visual Image



Part VI. Full Sail: PERFORMANCE MANAGEMENT

Direct the Work

Set the Goals

Plan the Actions

Establish the Standards

Develop the People

Hire Intelligently

Create Expectations

Teach and Train

Inspire Commitment

Connect and Coach

Document Progress

Support and Mentor

Handle Performance Problems



Part VII. Ready All Hands: TEAMBUILDING

Understand Team Development

Generate Collaboration

Map the Team's Relationships

Explore Team Member Roles

Leverage Strengths

Resolve Conflicts

Promote Safety and Security

Investigate Complaints

Discourage Gossip

Make Rational Decisions

Facilitate the Group

Guide Change

Capitalize on Diversity

Celebrate Success



Part VIII. Drink up, Me Hearties!: ENRICHMENT

Remove the Barnacles

Eliminate Time Robbers

Control Interruptions

Demand Initiative

Prioritize Your Work

Organize Your Space

Protect Your Health

Keep Learning

Expand Your Network

Have Fun

Say Yes

Lead the Way



Yarrr!: ANNOTATIONS

Acknowledgments

Endnotes

Index
Every workplace has them. Employees with bad attitudes. People who ignore the rules. Rude and insubordinate workers. Individuals who put forth little or no effort, produce substandard output, and yet still expect everything in your organization to revolve around them.