1983 veröffentlichte Dr. Richard Norman das erste Buch, das einen integrativen Ansatz zum Management von Dienstleistungsunternehmen beschrieb. Sein neues Buch "Reframing Business" behandelt einen neuen strategischen Ansatz, der davon ausgeht, dass Unternehmen in der Lage sein müssen, Geschäftsprozesse und Geschäftsabwicklung zu überdenken, um auch in Zukunft wettbewerbsfähig zu bleiben. Hierzu ist es notwendig, dass sie Ideen, Konzepte und Modelle in die Praxis umsetzen können. Norman stellt hier neue Geschäftsmodelle vor und zeigt Unternehmen, wie sie ihre Abläufe neu strukturieren und die sich hieraus ergebenden neuen Möglichkeiten nutzen können.
'If you are looking for a quick-fix solution, this is not the book for you. If you are looking for a light read, to rest your mind for a while, this is not the book for you. But if you are willing to think rigorously and seriously about how to help your organization imagine and realize its future, and if you are willing to be challenged so as to broaden your personal perspective and intellectual bandwidth then this is a book you cannot miss.' - Sumantra Ghoshal, Professor of Strategic and International Management, LBS 'A highly original scholar and consultant has written a book full of new ideas on the requirements for future organizations as they aspire to excellence. Normann writes with clarity and provides concrete illustrations about such important topics as leadership, strategy, measuring performance, and generating innovation.' - Chris Argyris, Harvard Business School, Monitor Company Group, L.P. 'Richard Normann has the astonishing ability to make you think quite differently about problems and issues that you thought you'd been entirely familiar with for years. His insights are exciting and eye-opening. A must for people who think about business.' - Wally Olins, Co-founder of Wolff Olins 'I personally know may leading figures both in the academic world and in the business community, but it would be hard for me to think of someone more capable than Richard Normann of dealing with an issue of vital importance in such a clear, profound, broad, interesting and illuminating approach.' - Alfredo Ambrosetti, Chairman, Ambrosetti Group 'Over the years Richard Normann has made major and fundamental contributions to the Strategy literature, based on years of experience over a broad spectrum of organizational situations. His unique insights have enabled him to become a keen observer of the business environment, pointing to weak signals that over the years have proved to be the early manifestations of major trend breaks. In this book he brings these strands together into a personal synthesis of his vast experience and insight. This book overviews the lifework of one of the foremost strategic thinkers of our time. Ignore at your peril.' - Kees van der Heijden, Professor of Strategic Management, Strathclyde University, Co-founder of GBN
The Map And The Landscape; Shapers Of The Landscape; Tools For Landscaping; The Map-Landscape Interaction; Reframing; Capabilities For Purposeful Emergence; Leadership For Navigation
In 1983 Richard Normann published the world s first book presenting an integrated framework on the management of service producing companies. Now he provides a new approach to strategy: an original way to think about organisations and create a different future. In this demanding but rewarding book he shows that providing organisations are prepared to rethink the way they do business they can occupy the competitive high ground of the future. To do this they must transform concepts and frameworks into action. Provides new business models.
Shows companies how to reframe their business and take advantage of the opportunities created in the space of "unbundling and rebundling".