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Verbal Judo
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Verbal Judo

The Gentle Art of Persuasion
 Trade PB
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ISBN-13:
9780062107701
Einband:
Trade PB
Seiten:
224
Autor:
George J. Thompson
Gewicht:
170 g
Format:
202x140x12 mm
Sprache:
Englisch
Beschreibung:

Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you're in control."

This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson's "Five Universal Truths" of human interaction.