Communication Skills for Working with Children and Young People
27,46 €*
Alle Preise inkl. MwSt. | Versandkostenfrei
ISBN-13:
9781849051378
Veröffentl:
2011
Einband:
Paperback
Erscheinungsdatum:
01.05.2011
Seiten:
178
Autor:
Pat Petrie
Gewicht:
268 g
Format:
229x152x10 mm
Sprache:
Englisch
Beschreibung:
Rev. ed. of: Communicating with children and infants. 2nd ed. 1997.
This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.
Acknowledgements. Introduction. 1 Interpersonal communication and social pedagogy. 2. Preverbal communication. 3. Careful listening. 4 Being an encouraging listener. 5. Feedback. 6. Reflecting feelings. 7. Communications about yourself. 8. Questions. 9 Messages about power, messages about equality. 10. Conflict: when you are criticised. 11. Conflict: confronting problems. 12. Communicating in groups and meetings. 13. Confidentiality. 14. Interpersonal communication in children's services ? overview. References. Index.