The Aravind Eye Care System, based in India, is the world's largest provider of high-quality eye care. It is also one of the world's most incredible and revolutionary organizations delivering surgical outcomes equal to or exceeding those in the developed world at less than one percent of the cost, treating more than half of its patients free of charge, and taking no grants or donations. Aravind's success is so perplexing it has been the subject of a popular Harvard Business School case study. This is the first book to explore Aravind's history and the distinctive philoso-phies, practices, and commitments that are the keys to its success
I: Of Burgers and Blindness: The Mechanics of the Aravind ModelII: Do More Take Less: Self-Reliance and Aravind's Work EthosIII: Design Begins with Empathy: How Compassion Can Drive InnovationIV: Training our Competition: Experiences with Replication and ScaleV: How Do You Retire a Saint?: The Dilemma and Opportunity of the FutureConclusion: Will You Claim Immortality?