Seeing Systems
Unlocking the Mysteries of Organizational Life
Lieferzeit: Nicht lieferbar I
Gewicht:
562 g
Format:
228x188x19 mm
Beschreibung:
In this extensively revised and updated edition of his classic book, Barry Oshry shows how we can transform system blindness into system sight, enabling us to live and work together in productive partnership.
Based on more than thirty years of research and packed with illustrative cases and solid systems theory on human interaction, Seeing Systems provides a penetrating look at the dynamics of systems and a unique foundation for revolutionizing our understanding of system life.
This new edition features an extensive new section on having the wisdom and courage to face and work with the reality of uncertainty, and a new epilogue describing how Oshry is currently using theater, blogs, and podcasts to extend his multi-pronged revolution aimed at transforming system blindness into system sight.
Based on more than thirty years of research and packed with illustrative cases and solid systems theory on human interaction, Seeing Systems provides a penetrating look at the dynamics of systems and a unique foundation for revolutionizing our understanding of system life.
This new edition features an extensive new section on having the wisdom and courage to face and work with the reality of uncertainty, and a new epilogue describing how Oshry is currently using theater, blogs, and podcasts to extend his multi-pronged revolution aimed at transforming system blindness into system sight.
Preface to the Second Edition
Prologue: Overcoming System Blindness
Act I: Seeing the Big Picture
Scene 1. When We Don t See Systems
1 Pinball
2 The Manager of the Heart
3 The Mystery of the Swim
4 Seeing the Local Picture
5 "Stuff" Happens
Scene 2. Transforming Spatial Blindness into Spatial Sight
6 Seeing Context
7 The "Truth" About Jack
8 Charlotte Is a Problem
9 Center Ring or Side Show ?
10 Times Out of Time: Seeing the Whole
11 The TOOT Dilemma
Scene 3. Transforming Temporal Blindness into Temporal Sight
12 The Invisible Histories of the Swims We Are In
13 History s Burst of Illumination
14 Bart and Barb: A System Evolves Perfectly
15 "Anthropology" or Mick Gets Wiped Out
16 Applied Anthropology: Unraveling System History
Summary
Act II: Seeing Patterns of Relationship
Scene 1. Relational Blindness
17 What About All the Drama?
18 The Dance of Blind Reflex
Scene 2. Transforming Relational Blindness into Relational Sight
19 Three Patterns of Relationship
20 One Wakes, the Other Sleeps
21 The Top/Bottom Dance of Blind Reflex
22 It Takes Two to Tango . . . or Does It?
23 Let's Declare Bankruptcy: Transforming the Top/Bottom Dance
24 The Universal Civics Course
25 The End/Middle/End Dance of Blind Reflex
26 Daniel: Mutant in the Middle Space
27 Organizations in the Middle
28 The Provider/Customer Dance of Blind Reflex
29 Overcontrol or Transformation: The Mutant Customer
30 The Unfairly Judged Professor
31 Abused and Misused in the Space of Service
32 The Web of Relationships
33 How to Clean Sidewalks: It s a Matter of Being
34 Resistance or The Sound of the Old Dance Shaking
35 How We Can See the Dance
Summary
Act III: Seeing Patterns of Process
Scene 1. Process Blindness
36 Are You Sure You Have It All?
37 Turf Warfare, Alienation, and GroupThink: The DBR Continued
38 Relationship Breakdowns in a Nutshell
Scene 2. Transforming Process Blindness into Process Sight
39 Territorial Tops: Stuck on Differentiation
40 The Success of a Business, the Failure of Its Partners
41 Learning from Experience: A Good Second Marriage
42 Help! No Recovering Top Groups Sighted
43 Advice for the Top Team
44 Alienated Middles: Stuck on Individuation
45 Alienation Among the Middles
46 Can Alienated Middles Become a Powerful System?
47 Mutant Middle Groups
48 How to Create Powerful Middle Teams
49 Bottom GroupThink: Stuck on Integration
50 Immigrant Martha Has a Breakdown
51 Where Is Everyone? A Mutant Bottom Group
52 Power Is Managing Differentiation
53 Creating Powerful Bottom Groups
Scene 3: The Politics of System Processes
54 Huddlers and Humanists Enough With Consensus!
55 Amebocytes and Slugs: The Politics of Individuation and Integration
56 The Politics of Gender
57 Or Would You Rather Be an Earthworm? Societal Implications of Differentiation and Homogenization
58 Differentiation, Inquiry, Warfare
59 An Ode to Homogenization
Scene 4: The Challenge of Robust Systems
60 The Dominants and the Others
61 Robust System Processes
62 The Dance of the Robust System: Ballet Notes
63 A Remarkable, If Somewhat Premature, Epiphany
Summary
Act IV: Seeing Uncertainty
64 The Emergence of Organizational Positions
Scene 1. Individuals in Uncertainty
65 Individuals Facing and Escaping from Organizational Uncertainty
66 A Mutant Moment in the Middle
67 Dancing In and Out of the Tunnel of Limited Options
68 His Magic Consultant Card #2
Scene 2. Groups in Uncertainty
69 Groups F
Prologue: Overcoming System Blindness
Act I: Seeing the Big Picture
Scene 1. When We Don t See Systems
1 Pinball
2 The Manager of the Heart
3 The Mystery of the Swim
4 Seeing the Local Picture
5 "Stuff" Happens
Scene 2. Transforming Spatial Blindness into Spatial Sight
6 Seeing Context
7 The "Truth" About Jack
8 Charlotte Is a Problem
9 Center Ring or Side Show ?
10 Times Out of Time: Seeing the Whole
11 The TOOT Dilemma
Scene 3. Transforming Temporal Blindness into Temporal Sight
12 The Invisible Histories of the Swims We Are In
13 History s Burst of Illumination
14 Bart and Barb: A System Evolves Perfectly
15 "Anthropology" or Mick Gets Wiped Out
16 Applied Anthropology: Unraveling System History
Summary
Act II: Seeing Patterns of Relationship
Scene 1. Relational Blindness
17 What About All the Drama?
18 The Dance of Blind Reflex
Scene 2. Transforming Relational Blindness into Relational Sight
19 Three Patterns of Relationship
20 One Wakes, the Other Sleeps
21 The Top/Bottom Dance of Blind Reflex
22 It Takes Two to Tango . . . or Does It?
23 Let's Declare Bankruptcy: Transforming the Top/Bottom Dance
24 The Universal Civics Course
25 The End/Middle/End Dance of Blind Reflex
26 Daniel: Mutant in the Middle Space
27 Organizations in the Middle
28 The Provider/Customer Dance of Blind Reflex
29 Overcontrol or Transformation: The Mutant Customer
30 The Unfairly Judged Professor
31 Abused and Misused in the Space of Service
32 The Web of Relationships
33 How to Clean Sidewalks: It s a Matter of Being
34 Resistance or The Sound of the Old Dance Shaking
35 How We Can See the Dance
Summary
Act III: Seeing Patterns of Process
Scene 1. Process Blindness
36 Are You Sure You Have It All?
37 Turf Warfare, Alienation, and GroupThink: The DBR Continued
38 Relationship Breakdowns in a Nutshell
Scene 2. Transforming Process Blindness into Process Sight
39 Territorial Tops: Stuck on Differentiation
40 The Success of a Business, the Failure of Its Partners
41 Learning from Experience: A Good Second Marriage
42 Help! No Recovering Top Groups Sighted
43 Advice for the Top Team
44 Alienated Middles: Stuck on Individuation
45 Alienation Among the Middles
46 Can Alienated Middles Become a Powerful System?
47 Mutant Middle Groups
48 How to Create Powerful Middle Teams
49 Bottom GroupThink: Stuck on Integration
50 Immigrant Martha Has a Breakdown
51 Where Is Everyone? A Mutant Bottom Group
52 Power Is Managing Differentiation
53 Creating Powerful Bottom Groups
Scene 3: The Politics of System Processes
54 Huddlers and Humanists Enough With Consensus!
55 Amebocytes and Slugs: The Politics of Individuation and Integration
56 The Politics of Gender
57 Or Would You Rather Be an Earthworm? Societal Implications of Differentiation and Homogenization
58 Differentiation, Inquiry, Warfare
59 An Ode to Homogenization
Scene 4: The Challenge of Robust Systems
60 The Dominants and the Others
61 Robust System Processes
62 The Dance of the Robust System: Ballet Notes
63 A Remarkable, If Somewhat Premature, Epiphany
Summary
Act IV: Seeing Uncertainty
64 The Emergence of Organizational Positions
Scene 1. Individuals in Uncertainty
65 Individuals Facing and Escaping from Organizational Uncertainty
66 A Mutant Moment in the Middle
67 Dancing In and Out of the Tunnel of Limited Options
68 His Magic Consultant Card #2
Scene 2. Groups in Uncertainty
69 Groups F