Formula 2+2: The Simple Solution for Successful Coaching
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Gewicht:
281 g
Format:
226x145x15 mm
Beschreibung:
In today s fast-paced business environment, frequent feedback and course correction is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and whether intentionally or not adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback:
Timeliness
Balance
Focus
Specificity
Follow-up
Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.
Timeliness
Balance
Focus
Specificity
Follow-up
Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.
Offers a simple approach to revolutionizing feedback conversations. This work details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with specific examples, and reinforced with appropriate follow-up.
Foreword by Ken Blanchard
Introduction by Bill Cosby
Prologue
1: The Unguided Missile
2: Performance Appraisal: Like a Trip to the Dentist
3: The Trip to the Dentist
4: Celebrate Success and Encourage Improvement
5: The Magic of Balance
6: The Importance of Timeliness
7: The Spirit of 2+2
A special message from Buzz Aldrin, astronaut, Apollo 11
8: The Power of Focus
9: Getting 2+2 Up and Running
10: The Need for Specificity
11: 2+2: Take Two
12: The Integrated Follow-Up
13: Creating a Sustainable 2+2 Program
14: Epilogue: Two Years Later
Authors Final Note
The Secrets of 2+2
Pauline s 2+2 Preparation Checklist
Acknowledgments
About the Authors
Introduction by Bill Cosby
Prologue
1: The Unguided Missile
2: Performance Appraisal: Like a Trip to the Dentist
3: The Trip to the Dentist
4: Celebrate Success and Encourage Improvement
5: The Magic of Balance
6: The Importance of Timeliness
7: The Spirit of 2+2
A special message from Buzz Aldrin, astronaut, Apollo 11
8: The Power of Focus
9: Getting 2+2 Up and Running
10: The Need for Specificity
11: 2+2: Take Two
12: The Integrated Follow-Up
13: Creating a Sustainable 2+2 Program
14: Epilogue: Two Years Later
Authors Final Note
The Secrets of 2+2
Pauline s 2+2 Preparation Checklist
Acknowledgments
About the Authors