Casino Security and Gaming Surveillance

Based on the authorsa (TM) dozens of years in the industry, this handbook provides gaming security professionals with the means to mitigate the myriad security threats facing the gaming world. Providing a complete resource for the professional, they detail the most common risks, threats, and scams a " both internal and externala " and supply the appropriate security response. They cover physical security techniques as well as statistical information and metrics used to monitor key operations and transactions. They also detail essential investigation tools, such as interview techniques and evidence gathering, and outline liability threats and laws and regulations specific to the industry.

This handbook provides gaming security professionals with the means to mitigate the myriad security threats facing the gaming world. It details the most common risks, threats, and scams—both internal and external—and supplies the appropriate security response.

Introduction; 1. The Art of Investigations; 2.Field Investigations; 3. Marketing Considerations and Investigations; 4. Objective and Impartial Investigations; 5. Understanding the Scope of the Investigation; 6. Starting the Investigation; 7. Written Reports; 8. Interviews; 9. Ethics in Investigations; 10. Prosecution; 11. Jurisdictions, Regulations and Gaming Environments; 12. Investigations and Liability; NON-GAMING INVESTIGATIONS; 13. Hotel Investigations; 14. Food and Beverage Investigations; 15. Claim Investigations; 16. Vehicle Accidents and Auto Theft; 17. Post Investigation Best Practices; GAMING INVESTIGATIONS; 18. Investigative Concepts; 19. Covert Surveillance Investigations; 20. Employee Theft and Fraud; 21. Outside Agents and Collusion; 22. Gaming Investigations; 23. Cage; 24. Slots; 25. Table Games; 26. Player's Club; 27. Marketing Scams; 28. Keno and Bingo; 29. Race and Sports Book; 30. Night Clubs and Party Pools; Glossary; Index; Appendix