'A broad-ranging and highly intelligent account of key recent developments internationally which skillfully updates the public management and governance literatures' - Ewan Ferlie, Royal Holloway
A comprehensive introduction to modern public management: from the way globalisation and liberalisation affects public services to the new practices and tools of public management.
Introduction Liberalising and Modernising Public Services Internationalisation, Globalisation and Liberalisation Strategic Challenges for Public GovernanceEuropean Integration Recapturing Sovereignty and Institutionalising LiberalisationLiberalisation and PrivatizationRegulation and Competition PolicyModernising Public Administration To the New Public Management and Beyond Modernising Government eGovernmentOrganisational Design and Institutional Governance Tools of Management and LeadershipConclusion Public Service Delivery in the ¿Knowledge Society¿