The EQ Edge

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL ANDCAREER SUCCESSWhat is the formula for success at your job? As a spouse? Aparent? A Little League baseball coach or behind the bench of aminor hockey team?What does it take to get ahead? To separate yourself from thecompetition? To lead a less stressful and happier existence? To befulfilled in personal and professional pursuits?What is the most important dynamic of your makeup? Is it your A)intelligence quotient? or B) emotional quotient?If you picked "A", you are partly correct. Your intelligencequotient can be a predictor of things such as academic achievement.But your IQ is fixed and unchangeable. The real key to personal andprofessional growth is your emotional intelligence quotient, whichyou can nurture and develop by learning more about EQ from theinternational bestseller The EQ Edge.Authors Steven J. Stein and Howard E. Book show you how thedynamic of emotional intelligence works. By understanding EQ, youcan build more meaningful relationships, boost your confidence andoptimism, and respond to challenges with enthusiasm-all of whichare essential ingredients of success.The EQ Edge offers fascinating-and sometimessurprising-insights into what it takes to be a top law-enforcementofficer, lawyer, school principal, student, doctor, dentist or CEO.You will learn what the top EQ factors are across many differentkinds of jobs, from business managers and customer servicerepresentatives to HR professionals and public servants.The EQ Edge will help you determine which personnel arethe right fit for job opportunities and who among your staff arethe most promising leaders and drivers of your business. Andbecause all of us have other roles-parent, spouse, caregiver toaging parents, neighbor, friend-The EQ Edge also describeshow everyone can be more successful in these relationships."Finally, a practical and usable guide to what emotionalintelligence is all about. This book peels the onion on what EQreally is and teaches the reader to assess their own EQ and how toincrease it. This is the holy grail for careersuccess."--Michael Feiner, Professor, Columbia GraduateSchool of Business and author of The Feiner Points ofLeadership

About EQ-i 2.0.Preface.Acknowledgments.Introduction.Part I: The EQ Explosion.Chapter 1: Exploring Emotional Intelligence.Chapter 2: The Airport and the ABCDEs.Part II: The Self-Perception Realm.Chapter 3: Emotional Self-Awareness.Chapter 4: Self-Regard.Chapter 5: Self-Actualization.Part III: The Self-Expression Realm.Chapter 6: Emotional Expression.Chapter 7: Independence.Chapter 8: Assertiveness.Part IV: The Interpersonal Realm.Chapter 9: Interpersonal Relationships.Chapter 10: Empathy.Chapter 11: Social Responsibility.Part V: The Decision-Making Realm.Chapter 12: Reality Testing.Chapter 13: Problem Solving.Chapter 14: Impulse Control.Part VI: The Stress-Management Realm.Chapter 15: Flexibility.Chapter 16: Stress Tolerance.Chapter 17: Optimism.Part VII: GeneralWell-Being.Chapter 18: Happiness.Part VIII: Putting It All Together.Chapter 19: The Star Performers.Chapter 20: More Star Performers.Chapter 21: The EQ Research Continues.Chapter 22: Emotional Intelligence as Ability.Appendix A: The EQ-i 2.0.Appendix B: EQ and Work Success.Appendix C: The Emotional Intelligence Skills Assessment(EISA).Endnotes.Index.